Being open and transparent is important to us. We recognise that the best legal outcomes happen when close relationships are engendered. We have a down to earth approach and treat clients as partners in the process.

You are the one that will live with the outcome of our efforts. So we aim to assist you in every way practically possible to achieve what is best for you.

We will give you clear and comprehensive legal advice. Where there are decisions to be made we will give you all of the options and all of the implications of those options.

It is you who gets to make the choice from these informed options.

When you make your choice we will advocate on your behalf and support you through the process absolutely.

To really solve your legal issue well in terms of how it affects your whole life, takes responsiveness and flexibility. With us, that means pragmatic communication that is balanced in terms of clarity, speed and level of interaction. It is different with each client – but the bottom line is that you will feel heard and fully aware of the process. We are known for meticulous attention to detail and making complex issues easy to understand.

We’ll fight for you tooth and nail, yes. But we do not push the “fight” that might generate more fees – we look for outcomes that are genuinely in your best interests.

Cost is a significant concern for many people in need of legal services. We are flexible with fees and prefer a personalised rather than standardised approach. We are totally up front, so expect no cost surprises once we have mutually agreed upon them.